Freelance

Smith-Kandal Rebrand

Smith-Kandal Insurance and Real Estate had a strong reputation but an outdated brand and unclear messaging that limited their ability to compete with newer entrants.

As a Freelance Designer, I led a full rebrand to clarify their value proposition, modernize their identity, and create a compelling narrative to attract new business.

Client
Smith-Kandal
Insurance and Real Estate

Role
Freelance Designer

Services
Led brand strategy, messaging, visual identity, and campaign execution across all channels.

The Challenge

  • Outdated visual identity that no longer reflected service quality

  • Lack of clear, differentiated messaging for prospective clients

  • Increasing competition from newer, more modern brands

  • Needed to attract new leads without losing existing brand equity

The Approach

I started by defining a clear brand narrative, aligning their services with the real challenges their clients face.

This strategic foundation informed all creative outputs:

  • Developed core messaging and verbal identity centered on client needs and solutions

  • Designed a modernized logo and visual identity, retaining key elements to preserve brand recognition

  • Wrote, directed, narrated, and edited a story-driven video campaign

  • Launched the campaign across regional theaters and social media, maximizing reach and emotional engagement

  • Extended the identity across web, print, signage, and advertising, ensuring a cohesive brand experience

The Results

  • Increased web traffic by ~40% during the campaign period

  • Generated a notable lift in new client inquiries and leads throughout the campaign run

  • Expanded brand reach through multi-channel video distribution (theater + digital)

  • Strengthened brand perception, better aligning visual identity with service quality

  • Positioned Smith-Kandal to compete more effectively with newer market entrants